Haviland services
The right support starts with the right problem.
Four connected services, with different jobs to do. Whether you are developing a sales team, working through a performance challenge or looking at your own direction, start with what needs to change.
Sales training
For sales professionals and customer-facing teams who want to strengthen how they engage a customer, communicate value and move a conversation forward.
Flight School is Haviland's sales refresher programme. Its focus is practical sales communication and the ethical pursuit of opportunity, from opening a relationship to earning the next step.
See the sales training approachManagement consulting
For business owners and leaders who need to understand a performance issue before deciding how to respond.
The discussion can extend beyond an individual's skills to expectations, roles, the sales process and the obstacles around the work. An independent second voice helps test assumptions and consider the consequences of different decisions.
Explore people and performance consultingTeam building
A team can have capable people and still struggle to work together. Information gets lost, responsibilities become unclear, and individual effort does not always add up to shared progress.
Haviland's team-building focus is communication, collaboration, shared purpose and morale. It is about the way people work together, with practical experiences at the centre of the approach.
Bring the situation you want to address: communication across roles, a shared goal or a team that needs to reconnect. That gives the conversation a more useful starting point than simply choosing an activity.
Discuss team buildingMotivation & behavioural development
Knowing what to do and feeling able to do it are not always the same thing. A setback, a performance barrier or an unhelpful pattern of behaviour can make it harder to contribute.
This part of Haviland's work focuses on understanding those barriers, rebuilding confidence and changing behaviours. The person and their circumstances matter; motivation is not a substitute for addressing the conditions around them.
For personal purpose and direction, explore LifeMAP. For a challenge affecting someone's contribution at work, start a conversation about the situation.
Not sure whether the answer is training?
If you know the skill you want to strengthen, start with the relevant training. If the cause of the problem is less clear, consulting is a useful starting point. The AV-X programmes bring related development topics together, from leadership and communication to priorities and conflict.