Haviland services
The right support starts with the right problem.
Four connected services, with different jobs to do. Whether you are developing a sales team, working through a performance challenge or looking at your own direction, start with what needs to change.
Here for your own development? Explore LifeMAP.
Sales training
For sales professionals and customer-facing teams who want to strengthen how they engage a customer, communicate value and move a conversation forward.
Flight School is Haviland's sales refresher programme. Its focus is practical sales communication and the ethical pursuit of opportunity, from opening a relationship to earning the next step.
See the sales training approachManagement consulting
For business owners and leaders who need to understand a performance issue before deciding how to respond.
The discussion can extend beyond an individual's skills to expectations, roles, the sales process and the obstacles around the work. An independent second voice helps test assumptions and consider the consequences of different decisions.
Explore people and performance consultingTeam building
A team can have capable people and still struggle to work together. Information gets lost, responsibilities become unclear, and individual effort does not always add up to shared progress.
Haviland's team-building focus is team communication, collaboration, shared purpose and workplace morale. Practical experiences help people explore how they work together and what supports employee engagement.
Bring the situation you want to address: communication across roles, a shared goal or a team that needs to reconnect. That gives the conversation a more useful starting point than simply choosing an activity.
Preparing a team development enquiry? Use these questions to write a useful team-building brief.
Discuss team buildingMotivation & behavioural development
Knowing what to do and feeling able to do it are not always the same thing. A setback, a performance barrier or an unhelpful pattern of behaviour can make it harder to contribute.
This part of Haviland's work focuses on understanding those barriers, rebuilding confidence and supporting behavioural change. The person and their circumstances matter; motivation is not a substitute for addressing the conditions around them.
For personal purpose and direction, explore LifeMAP. For a challenge affecting someone's contribution at work, start a conversation about the situation.
Not sure whether the answer is training?
If you know the skill you want to strengthen, start with the relevant training. If the cause of the problem is less clear, consulting is a useful starting point. The AV-X programmes bring related development topics together, from leadership and communication to priorities and conflict.
Work through a recent example before choosing the support you need. Does the sales team need training, or is something else getting in the way?
Explore Bader Way for team motivation and morale, Flight Deck for communication skills, or Dogfighter for conflict resolution.
Finding the right starting point.
Do I need to know which programme I want?
No. Start with the challenge you recognise. You can explore the AV-X themes, then describe your situation in the enquiry. A programme name is not needed to get in touch.
How do I decide between training and consulting?
If you can identify a skill you want to strengthen, explore the relevant training. If you need to understand what is causing a performance problem, management consulting offers a starting point for that discussion. The need may involve both people development and the conditions around the work.
Can I enquire as an individual?
Yes. You do not need to represent a company. LifeMAP focuses on personal purpose, direction and self-management. If you want to discuss confidence, a performance barrier or motivation, describe the situation so the conversation can start with your need.